Privacy Policy

Privacy Policy

1. Introduction

Bodi KEMiSTRI™ ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.

Please read this Privacy Policy carefully. By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Book a session or purchase a course
  • Fill out intake forms or questionnaires
  • Communicate with us via email, phone, or chat
  • Participate in surveys or provide testimonials
  • Subscribe to our newsletter or marketing communications

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Payment and billing information
  • Health history and wellness goals (as provided in intake forms)
  • Emergency contact information
  • Any other information you choose to share with us

2.2 Health and Wellness Information

During your participation in our Services, you may share sensitive information related to your:

  • Physical health history
  • Mental and emotional well-being
  • Stress levels and symptoms
  • Past experiences with wellness practices
  • Current wellness goals and challenges

We collect this information solely to provide personalized guidance and support through our Services.

2.3 Automatically Collected Information

When you access our website or use our Services, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information (device type, operating system)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of your visit
  • Cookies and similar tracking technologies (see Section 8)

2.4 Communication Records

We may retain records of communications between you and Bodi KEMiSTRI™, including:

  • Email correspondence
  • Chat messages
  • Phone call records (with consent)
  • Session notes and summaries

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

  • To provide, maintain, and improve our Services
  • To schedule and conduct virtual sessions
  • To deliver courses, workshops, and educational content
  • To personalize your experience and tailor our guidance
  • To communicate with you about your sessions and progress

3.2 Business Operations

  • To process payments and maintain billing records
  • To manage your account and preferences
  • To respond to your inquiries and provide customer support
  • To send administrative information, updates, and notices
  • To maintain records for legal and accounting purposes

3.3 Marketing and Communications

  • To send promotional materials, newsletters, and updates (with your consent)
  • To inform you about new services, courses, or offerings
  • To conduct surveys and gather feedback
  • To analyze and improve our marketing strategies

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

3.4 Analytics and Improvement

  • To analyze usage patterns and trends
  • To monitor and improve the effectiveness of our Services
  • To develop new offerings and features
  • To conduct research (using anonymized or aggregated data)

3.5 Legal and Safety

  • To comply with legal obligations and respond to lawful requests
  • To protect the rights, property, and safety of Bodi KEMiSTRI™, our clients, and others
  • To prevent fraud, abuse, or illegal activity
  • To enforce our Terms of Service and other agreements

4. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

  • Payment processors (e.g., Stripe, PayPal)
  • Email service providers
  • Scheduling and booking platforms
  • Web hosting and cloud storage providers
  • Customer relationship management (CRM) systems
  • Analytics providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

  • Valid legal processes (subpoenas, court orders, warrants)
  • Requests from government authorities or law enforcement
  • Legal obligations or regulatory requirements

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

  • Sharing testimonials or success stories (with your permission)
  • Referring you to other practitioners or services
  • Participating in joint programs or collaborations

4.5 Anonymized or Aggregated Data

We may share anonymized or aggregated data that cannot identify you personally for research, marketing, or educational purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account information: Retained for the duration of your active account plus a reasonable period thereafter
  • Health and wellness information: Retained for the duration of our professional relationship and as required by applicable regulations
  • Payment records: Retained in accordance with accounting and tax requirements
  • Communication records: Retained as necessary for legal and business purposes

When information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage systems with access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Confidentiality agreements with service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to the personal information we hold about you
  • Receive a copy of your information in a structured, commonly used format

7.2 Correction and Update

  • Correct inaccurate or incomplete personal information
  • Update your account information at any time

7.3 Deletion

You have the right to request deletion of your personal information, subject to legal obligations and legitimate business purposes.

7.4 Opt-Out

  • Opt out of marketing communications
  • Disable cookies through your browser settings (see Section 8)
  • Withdraw consent for data processing where consent is the legal basis

7.5 Restriction and Objection

  • Request restriction of processing in certain circumstances
  • Object to processing based on legitimate interests

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how you use our Services and improve your experience.

8.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing to deliver relevant advertisements

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

8.4 Third-Party Tracking

We may use third-party analytics tools (such as Google Analytics) to collect information about your use of our Services. These tools use cookies and similar technologies to track user behavior.

9. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries with different data protection laws. By using our Services, you consent to these transfers. We take appropriate safeguards to protect your personal information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the CCPA, including:

  • The right to know what personal information is collected, used, and shared
  • The right to delete personal information (subject to exceptions)
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated Privacy Policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Providing prominent notice on our website or within our Services

Continued use of our Services after changes constitute acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Bodi KEMiSTRI™
Attn: Privacy Officer / Kemi Blake, President
Email: [Your Email Address]
Phone: [Your Phone Number]

We will respond to your inquiry within a reasonable timeframe.

Acknowledgment

By using Bodi KEMiSTRI™ Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.